Side by Side

Before vs. After

Even the biggest tech companies ship mailto: links that break when no mail client is configured.

This is a visualization of a real problem: even the biggest tech companies ship broken email links.

Even Anthropic’s own Claude Support article about official email addresses doesn’t make them clickable — they’re just plain text.

Anthropic / Claude Support

XBefore smart-mailto

!Five official email addresses listed — none are clickable. Users must copy-paste.

VAfter smart-mailto

VClick any email — SmartMailto opens the modalEmail team@email.anthropic.com -- Try It

Samsung

XBefore smart-mailto

!All “Email Us” links use plain mailto: — no mail app configured, browser shows an error. The email never gets sent.

VAfter smart-mailto

VClick any “Email Us” link inside the page — SmartMailto intercepts itEmail Us -- Try It

Both panels show the same replica of Samsung’s Email Support page. The left keeps the original mailto: links (broken). The rightadds smart-mailto so the “Email Us” button actually works — no mail client required.

Even Google's official Image Library uses a plain mailto: link for press inquiries.

Google Image Library

XBefore smart-mailto

!The “press@google.com” link uses plain mailto:— no mail client = dead end.

VAfter smart-mailto

VClick “press@google.com” — SmartMailto intercepts itEmail press@google.com -- Try It

Even Hyundai’s official Contact Us page ships plain mailto: links for customer email.

Hyundai India Contact Us

XBefore smart-mailto

!Both “customercare@hmil.net” and “ceo.hyundaiindia@hmil.net” use plain mailto:— no mail client configured = dead end.

VAfter smart-mailto

VClick any email link — SmartMailto intercepts itEmail customercare@hmil.net -- Try It

Even Supabase’s official Contact Us page ships plain mailto: links across multiple contact channels.

Supabase Contact Us

XBefore smart-mailto

!All six contact channels use plain mailto:— no mail client = dead end.

VAfter smart-mailto

VClick any email link — SmartMailto intercepts itEmail legal@supabase.com -- Try It

Even Moonshot AI’s platform footer ships a plain mailto: link for “Email Us”.

Moonshot AI Footer

XBefore smart-mailto

!The “Email Us” link uses plain mailto:— no mail client = dead end.

VAfter smart-mailto

VClick “Email Us” — SmartMailto intercepts itEmail contact@moonshot.ai -- Try It